Patient Access Specialist: Fast, Friendly Registration

Virginia Mason Franciscan Health; Tacoma (WA); On-site; USD 30,000 - 47,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to perform patient registration and admitting functions across hospital access areas, including the Emergency Department and main registration. The role emphasizes accurate data capture, insurance verification, and coordinating with the care team to ensure timely access to services.

Daily responsibilities include using multiple systems for registration, scheduling, and documentation, while maintaining privacy standards

Qualifications

• High school diploma or GED required.
• Experience in healthcare patient access is preferred.
• Strong attention to detail and accuracy in data entry.

Responsibilities

• Register patients across access points including ED and main registration.
• Verify demographics, insurance, and account information in the EHR.
• Explain estimated patient financial responsibility and collect payments as appropriate.
• Schedule and manage patient appointments to support timely access to care.
• Identify and escalate discrepancies in registrations or insurance.
• Provide patient-facing support via phone and other channels.

Skills

Attention to detail

Communication

Customer service

Education

High School Graduate

High School GED

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to perform patient registration and admitting functions across hospital access areas, including the Emergency Department and main registration. The role emphasizes accurate data capture, insurance verification, and coordinating with the care team to ensure timely access to services.

Daily responsibilities include using multiple systems for registration, scheduling, and documentation, while maintaining privacy standards