Patient Access Specialist: Registration & Scheduling

Ochsner Health; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is seeking an organized front-desk team member to greet patients, schedule appointments, and register admissions. You will verify patient data, explain insurance benefits, and collect co-pays in a courteous, professional manner.

Ideal candidates will have strong data-entry skills, experience in customer service, and the ability to work across departments to support patient and payer needs. This role emphasizes accuracy, privacy, and excellent communications.

Qualifications

• High school diploma or equivalent is required.
• Associate’s degree preferred to support advanced duties.
• Must have data entry and clerical abilities.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create and complete patient scheduling, registration, or admission.
• Gather and verify demographic and financial information.
• Explain insurance benefits and collect co-pays and self-pay portions.
• Balance cash drawer and perform end-of-shift procedures.

Skills

Data entry

Communication

Windows

Interpersonal skills

Billing knowledge

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Job description

Ochsner Health is seeking an organized front-desk team member to greet patients, schedule appointments, and register admissions. You will verify patient data, explain insurance benefits, and collect co-pays in a courteous, professional manner.

Ideal candidates will have strong data-entry skills, experience in customer service, and the ability to work across departments to support patient and payer needs. This role emphasizes accuracy, privacy, and excellent communications.