Patient Access & Scheduling Specialist

ochsner; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access professional to greet patients, schedule appointments, and assist with registration and check‑in processes. You will verify insurance, collect co-pays, and input patient data accurately while upholding privacy and courtesy.

The role requires strong communication, data entry skills and the ability to work across payer types in a fast-paced healthcare environment. On-site position in Lafayette, LA with opportunities for development.

Qualifications

• Must have computer skills and dexterity for data entry and retrieving information.
• Excellent verbal and written communication, professional presentation.
• Proficient with Windows-style applications and common clinic software.

Responsibilities

• Greet patients and guests courteously and schedule appointments or check-in.
• Verify insurance via electronic, phone, or web-based methods and collect co-pays.
• Enter demographic and financial information accurately for patient records and billing.
• Maintain confidentiality and provide support across patient and payer types.

Skills

Customer service

Data entry

Verbal communication

Interpersonal skills

Billing knowledge

Time management

Education

High school diploma or equivalent

Associate's degree (preferred)

Job description

Ochsner Health is seeking a patient access professional to greet patients, schedule appointments, and assist with registration and check‑in processes. You will verify insurance, collect co-pays, and input patient data accurately while upholding privacy and courtesy.

The role requires strong communication, data entry skills and the ability to work across payer types in a fast-paced healthcare environment. On-site position in Lafayette, LA with opportunities for development.