Patient Access Specialist: Outpatient Registration

Ochsner Health; Bay St. Louis (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access professional to greet patients, schedule appointments, and complete hospital admission or registration processes. You will verify demographics and insurance, collect payments, and assist with upfront financial counseling in a high-volume healthcare setting.

The role requires strong communication, data entry accuracy, and the ability to work collaboratively with clinicians and staff while maintaining patient privacy and professionalism.

Qualifications

• Must have high school diploma or equivalent; associate degree preferred.
• Minimum 1 year experience in hospital/clinic or customer service-related environment.

Responsibilities

• Greeting patients and guests; initiating scheduling or check-in.
• Verify patient identification and demographics for medical records and billing.
• Explain insurance benefits and collect co-pays/deductibles.

Skills

Customer service

Communication

Data entry

Interpersonal skills

Windows OS

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Billing software

Windows Applications

Job description

Ochsner Health is seeking a patient access professional to greet patients, schedule appointments, and complete hospital admission or registration processes. You will verify demographics and insurance, collect payments, and assist with upfront financial counseling in a high-volume healthcare setting.

The role requires strong communication, data entry accuracy, and the ability to work collaboratively with clinicians and staff while maintaining patient privacy and professionalism.