Patient Access & Registration Specialist

Ochsner Health; Morton (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is seeking a patient access (front desk) professional to greet patients, verify insurance, and collect co-pays. You will register and admit patients, ensure accurate data entry, and support multiple front‑line functions with a focus on service excellence.

The role emphasizes compliance with privacy regulations, effective communication, and teamwork within a busy healthcare setting in Illinois.

Qualifications

• Must have data entry and basic computer skills.
• Strong verbal and written communication abilities.
• Experience with patient registration, scheduling, and insurance verification preferred.
• Knowledge of healthcare billing guidelines and privacy requirements.

Responsibilities

• Greet patients and guests, schedule appointments, and complete check-in/admission.
• Verify insurance via electronic verification, phone, or web application.
• Collect co-pays and self-pay amounts; explain benefits to patients.
• Perform financial analysis and communicate patient financial responsibility.
• Balance cash drawer, prepare deposits, and close cash drawer at shift end.
• Maintain patient privacy and comply with applicable laws and policies.

Skills

Customer service

Data entry

Verbal & written communication

Interpersonal skills

Billing knowledge

Problem solving

Teamwork

Education

High school diploma or equivalent

Associate’s degree

Tools

EHR systems

Billing software

Windows applications

Job description

Ochsner Health is seeking a patient access (front desk) professional to greet patients, verify insurance, and collect co-pays. You will register and admit patients, ensure accurate data entry, and support multiple front‑line functions with a focus on service excellence.

The role emphasizes compliance with privacy regulations, effective communication, and teamwork within a busy healthcare setting in Illinois.