Patient Access Specialist: Registration & Scheduling

Beth Israel Lahey Health; Needham (AL); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA is seeking a patient access representative to register patients, handle scheduling, and collect payments in a fast-paced, customer-focused environment. You will verify insurance, determine guarantor responsibilities, and support a smooth patient experience across in-person, electronic, and telephonic touchpoints.

The role emphasizes confidentiality, accuracy, and teamwork, with on-site shifts and comprehensive training on EHR systems and registration

Qualifications

• Education: High school degree or equivalent; Associate’s degree preferred.
• Experience: 1-3 years in roles requiring computer systems and registrations.
• Skills: Able to perform in a fast-paced environment with accuracy and confidentiality.

Responsibilities

• Registers patients and explains the registration process.
• Processes payments and safeguards cash and receipts; assists with Kiosk check-in.
• Verifies eligibility and applies guarantor/insurance to visits; collects required signatures.

Skills

Call Center Experience

Typing 40+wpm

Bilingual Skills

EHR Software Knowledge

Education

High school degree or equivalent

Associate's degree preferred

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Needham, MA is seeking a patient access representative to register patients, handle scheduling, and collect payments in a fast-paced, customer-focused environment. You will verify insurance, determine guarantor responsibilities, and support a smooth patient experience across in-person, electronic, and telephonic touchpoints.

The role emphasizes confidentiality, accuracy, and teamwork, with on-site shifts and comprehensive training on EHR systems and registration