Patient Access & Scheduling Champion

Beth Israel Lahey Health; Exeter (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to support a welcoming, efficient registration experience across the system. The role involves initial patient contact, data capture, and coordination with departments to ensure accurate eligibility and financial clearance.

Responsibilities include registering patients, processing payments, verifying insurance, and assisting with scheduling and pre-registration tasks in a fast-paced healthcare setting.

Qualifications

• Education: High school or equivalent; Associate’s degree preferred.
• 1-3 years related work experience; experience with computer systems including web-based apps and MS Office.
• Fast-paced, multi-task environment with independent decision-making.

Responsibilities

• Registers patients presenting for visits and explains the registration process.
• Processes payments and safeguards cash and receipts; answers patient questions.
• Schedules, reschedules, and confirms appointments; verifies insurance and eligibility.

Skills

Customer service

Multitasking

Data entry

Typing 40 wpm

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

EHR Software

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to support a welcoming, efficient registration experience across the system. The role involves initial patient contact, data capture, and coordination with departments to ensure accurate eligibility and financial clearance.

Responsibilities include registering patients, processing payments, verifying insurance, and assisting with scheduling and pre-registration tasks in a fast-paced healthcare setting.