Patient Access Specialist: Registration & Scheduling

Good Samaritan Society; Chippewa Falls (WI); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Time off

Job summary

Sanford Health in Chippewa Falls, WI seeks a Patient Access Representative to handle patient registration and scheduling. You will greet patients, verify demographics, collect payments, and process referrals while coordinating with nursing staff.

You will operate multi-line phones, maintain confidentiality, and support the revenue cycle with accurate data entry and timely follow-up, ensuring a positive patient experience.

Qualifications

• Customer service skills essential to interact with patients and families.
• Working knowledge of medical terminology.
• Past experience in a medical office is preferred.

Responsibilities

• Greet patients/residents and verify demographics for registration and scheduling.
• Process registrations, scheduling and related paperwork; educate patients and obtain signatures.
• Assist with financial arrangements, collect co-payments and payments on accounts.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Sanford Health in Chippewa Falls, WI seeks a Patient Access Representative to handle patient registration and scheduling. You will greet patients, verify demographics, collect payments, and process referrals while coordinating with nursing staff.

You will operate multi-line phones, maintain confidentiality, and support the revenue cycle with accurate data entry and timely follow-up, ensuring a positive patient experience.