Patient Access Specialist: Registration & Intake

IHA; Waterloo (IA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Wellness programs

Health insurance

Dental insurance

Vision insurance

Paid time off

Long-term leave

Retirement planning

Life insurance

Job summary

MercyOne Northeast Iowa is seeking a Medical Secretary for full-time day-shift coverage at MercyOne Waterloo Medical Center. The role involves gathering patient information, registering and pre-projecting tests, handling phone inquiries, and coordinating with the house supervisor.

You will secure signatures and ensure compliance with HIPAA and EMTALA while providing courteous, professional patient service. The position requires strong computer skills, familiarity with medical office workflows,

Qualifications

• Completion of Medical Secretary program or other general office training preferred.
• One year medical office experience (scheduling, insurance, or registration) preferred.
• Strong reading/writing English and clear communication with patients and staff.
• Proficiency with Windows and basic database/mainframe software preferred.

Responsibilities

• Gathers patient demographic and financial information and enters into the computer system.
• Answers telephone, assigns beds, arranges cleanings, and communicates with the house supervisor.
• Informs patients of hospital regulations, secures armbands and obtains signatures.
• Pre-registers scheduled tests and scans needed information (licenses, insurance cards, etc.).
• Adheres to safety, infection control and HIPAA/EMTALA policies; greets patients at registration.

Skills

Medical software

Windows OS

Data entry

Communication skills

Education

Medical Secretary program

Tools

Database software

Mainframe systems

Windows OS

Job description

MercyOne Northeast Iowa is seeking a Medical Secretary for full-time day-shift coverage at MercyOne Waterloo Medical Center. The role involves gathering patient information, registering and pre-projecting tests, handling phone inquiries, and coordinating with the house supervisor.

You will secure signatures and ensure compliance with HIPAA and EMTALA while providing courteous, professional patient service. The position requires strong computer skills, familiarity with medical office workflows,