Part-Time Patient Access Specialist

MercyOne; Waterloo (IA); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Wellness programs

Paid time off

Retirement planning

Life insurance coverage

Long- and short-term leave

Job summary

MercyOne Waterloo Medical Center in Iowa seeks a part-time patient access teammate for day shifts. You will gather demographic and financial information, register patients, scan documents, and pre-register tests, while ensuring HIPAA and EMTALA compliance.

Responsibilities include handling patient communications, bed assignments, signatures, and facilitating smooth transitions to care areas in a fast-paced hospital setting.

Qualifications

• Reads, writes and understands English; communicates effectively with patients and staff.
• Completion of Medical Secretary program or similar training preferred.
• One year of medical office experience preferred (scheduling/registration).
• Strong computer skills with Windows, database and mainframe familiarity.

Responsibilities

• Gathers patient demographic and financial information and obtains signatures.
• Answers phones, assigns beds, communicates with house supervisor.
• Informs patients of hospital regulations; secures armband and signatures.
• Determines need for ABN waiver; escorts patients to assigned area.
• Pre-registers scheduled tests; scans physician orders and IDs.
• Adheres to safety, infection control, HIPAA and EMTALA policies.

Skills

English language (read/write)

Communication

Strong computer skills

Diversity collaboration

Education

Medical Secretary program

Tools

Windows

Database software

Mainframe systems

Job description

MercyOne Waterloo Medical Center in Iowa seeks a part-time patient access teammate for day shifts. You will gather demographic and financial information, register patients, scan documents, and pre-register tests, while ensuring HIPAA and EMTALA compliance.

Responsibilities include handling patient communications, bed assignments, signatures, and facilitating smooth transitions to care areas in a fast-paced hospital setting.