Patient Access Representative - Day Shift, Part-Time

IHA; Waterloo (IA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Wellness programs

Personalized health insurance plans (d

Paid time off

Long- and short-term leave

Retirement planning

Life insurance coverage

Job summary

MercyOne Northeast Iowa seeks a part-time Medical Office/Registration Clerk to gather patient demographics and financial information, enter data, and pre-register tests in the outpatient areas of Waterloo. You will assist with room assignments, armbands, consents, and pre-visit workflows.

The role emphasizes accurate data entry, effective communication with patients and staff, and adherence to HIPAA and EMTALA policies in a busy hospital setting.

Qualifications

• Must read, write, and understand English and communicate effectively with patients, visitors, staff and physicians.
• Completion of Medical Secretary program or other general office training preferred.
• One-year medical office experience (scheduling, insurance, or registration) preferred; hospital experience and/or medical terminology preferred.
• Strong computer skills, Windows experience.
• Knowledge of database software and mainframe information systems.
• Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.
• Ability to work with diverse groups of people and to work under pressure.

Responsibilities

• Gathers patient demographic and financial information and obtains signatures.
• Answers telephone, bed assignments made, status cleans ordered and appropriate communication to house supervisor.
• Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents.
• Makes determinations regarding need for hospital issued ABN waiver.
• Escorts/transports patients to assigned area and meets and greets patients as registration begins.
• Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.).
• Pre-register all scheduled tests.
• Adheres to safety, infection control and colleague health policies and procedures, including HIPAA and EMTALA.

Skills

English proficiency

Medical terminology

Medical office experience

Office computer skills

Windows

Database software

Mainframe systems

Communication skills

Education

Medical Secretary program

Tools

Database software

Mainframe information systems

Windows OS

Job description

MercyOne Northeast Iowa seeks a part-time Medical Office/Registration Clerk to gather patient demographics and financial information, enter data, and pre-register tests in the outpatient areas of Waterloo. You will assist with room assignments, armbands, consents, and pre-visit workflows.

The role emphasizes accurate data entry, effective communication with patients and staff, and adherence to HIPAA and EMTALA policies in a busy hospital setting.