Patient Access Specialist - Part-Time Front Desk

Trinity Health; New Hampton (IA); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Education Assistance offered

Day 1 benefits package

Generous paid time off

Retirement savings with employer match

Job summary

MercyOne North Iowa Medical Center in New Hampton, IA, seeks a part-time Patient Access representative to provide patient-focused registration, insurance verification, and financial counseling at check-in.

Responsibilities include entering demographic/insurance data, preparing estimates, collecting liabilities, obtaining physician orders, and supporting inpatient/outpatient services across ED, ambulatory, and labor/delivery settings. Strong communication and computer skills are essential.

Qualifications

• High school diploma or equivalent; HFMA CRCR or NAHAM CHAA within 1 year of hire.
• Minimum 1 year of customer service experience; Patient Access experience preferred.
• Typing 40 wpm or data entry 50–60 keystrokes per minute preferred.
• Knowledge of medical terminology desired.
• Excellent verbal and written communication; time management and attention to detail required.

Responsibilities

• Validate/enter demographic, clinical, financial, and insurance data into the system by interviewing patients/families.
• Register patients in multiple settings (Inpatients, Outpatients, Ambulatory Surgery, ED, Diagnostic; Labor & Delivery, Newborn, Lab).
• Prepare patient estimates and inform/collect liabilities; provide receipts.
• Obtain signed physician orders for tests and procedures.
• Prepare ID bracelets and collect necessary signatures; secure valuables when needed.

Skills

Communication skills

English proficiency

Typing speed

Data entry

Medical terminology

Computer skills

Interpersonal skills

Education

High school diploma

HFMA CRCR or NAHAM CHAA

Job description

MercyOne North Iowa Medical Center in New Hampton, IA, seeks a part-time Patient Access representative to provide patient-focused registration, insurance verification, and financial counseling at check-in.

Responsibilities include entering demographic/insurance data, preparing estimates, collecting liabilities, obtaining physician orders, and supporting inpatient/outpatient services across ED, ambulatory, and labor/delivery settings. Strong communication and computer skills are essential.