Evening Patient Access Specialist

MercyOne; Waterloo (IA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Wellness programs

Personalized health insurance plans

Paid time off

Long- and short-term leave

Retirement planning

Life insurance coverage

Job summary

MercyOne Northeast Iowa is seeking a part-time Medical Secretary/Registration Support for the Evening Shift in Waterloo. You will collect patient demographics and insurance information, enter data into the system, assign rooms when needed, and help ensure a smooth registration process for all visitors.

This role requires clear English communication, basic office software skills, and compliance with HIPAA and hospital policies.

Qualifications

• Ability to read, write and understand English; communicate effectively with patients, visitors, staff and physicians.
• Completion of Medical Secretary program or similar office training.
• One year medical office experience preferred (scheduling, insurance, or registration).
• Strong computer skills and data entry; familiarity with Windows and databases.
• Knowledge of HIPAA regulations and hospital policies.

Responsibilities

• Gathers patient demographic and financial information; obtains appropriate signatures.
• Answers telephone; bed assignments; communicates with house supervisor.
• Informs patient of hospital regulations; secures signatures on documents.
• Pre-registers scheduled tests; assists with registration workflow.
• Adheres to safety, infection control and HIPAA/EMTALA policies.

Skills

English literacy

Communication

Computer skills

Medical terminology

HIPAA compliance

Education

Medical Secretary program

Tools

Windows

Database software

Mainframe systems

Job description

MercyOne Northeast Iowa is seeking a part-time Medical Secretary/Registration Support for the Evening Shift in Waterloo. You will collect patient demographics and insurance information, enter data into the system, assign rooms when needed, and help ensure a smooth registration process for all visitors.

This role requires clear English communication, basic office software skills, and compliance with HIPAA and hospital policies.