Patient Access Specialist: Registration & Insurance Verification

Baylor Scott & White Health; Kingsland (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) match

Tuition Reimbursement

PTO starting Day 1

Zusammenfassung

Baylor Scott & White Health is seeking an Access Services Representative 2 to collect accurate demographics and insurance information for patient registration, and to verify benefits and collect patient financial responsibilities. The role involves cross-training across areas and mentoring peers.

Candidates should have healthcare or customer service experience, strong communication skills, and the ability to handle stressful situations with empathy.

Qualifikationen

• 2 years of healthcare or customer service experience or education equivalency required.
• Proven listening, interpersonal and communication skills; professional telephone etiquette.

Aufgaben

• Registers patients by collecting accurate demographics and insurance information.
• Verifies insurance benefits and collects patient financial responsibilities.
• Cross-trains and works in all assigned areas; mentors or trains peers.
• Ensures compliance with patient identification, cash policy, and government payor requirements.
• Interacts with other departments to manage delays, schedule changes, and revenue cycle activities.

Kenntnisse

Healthcare experience

Customer service

Communication skills

Empathy

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Baylor Scott & White Health is seeking an Access Services Representative 2 to collect accurate demographics and insurance information for patient registration, and to verify benefits and collect patient financial responsibilities. The role involves cross-training across areas and mentoring peers.

Candidates should have healthcare or customer service experience, strong communication skills, and the ability to handle stressful situations with empathy.