Patient Access Specialist: Registration & Financial Counseling

Southeast Hospital; Cape Girardeau (MO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy Hospital Southeast is seeking a Patient Access Representative in Cape Girardeau, MO. You will be the first contact for patients, handling scheduling, registration, benefit verification and financial clearance with compassion and accuracy.

You will collect and document patient data, explain financial responsibilities and options, and support admissions workflows while maintaining Mercy Service Standards.

Qualifications

• Clerical experience preferred in a healthcare setting.
• Strong communication and interpersonal skills required.
• Ability to verify benefits and complete financial clearance.

Responsibilities

• Schedule, register and verify patient information and benefits.
• Perform pre-certification and financial clearance duties.
• Explain financial responsibilities and options to patients and document outcomes.

Skills

Clerical experience

Customer service

Communication skills

Attention to detail

Education

High School diploma

Some college helpful

Job description

Mercy Hospital Southeast is seeking a Patient Access Representative in Cape Girardeau, MO. You will be the first contact for patients, handling scheduling, registration, benefit verification and financial clearance with compassion and accuracy.

You will collect and document patient data, explain financial responsibilities and options, and support admissions workflows while maintaining Mercy Service Standards.