Patient Access & Registration Specialist (Night Shift)

Mercy Co; Cape Girardeau (MO); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans for 32+ hours

Résumé du poste

Mercy Hospital Southeast in Cape Girardeau, MO seeks a Patient Access Representative who will be the first point of contact for patients, delivering Mercy’s best-in-class service with compassion and accuracy. You will coordinate scheduling, registration, benefit verification, pre-certification, and financial clearance, collect payments when needed, and clearly explain options and financial assistance.

This full-time role requires 1–3 years of clerical and customer service experience, a high

Qualifications

• 1–3 years clerical experience and customer service experience preferred.
• High School diploma required; some college helpful.

Responsabilités

• Schedule, register, verify benefits, pre-certify and obtain financial clearance for patients.
• Communicate patient financial responsibility, payment options, and available financial assistance.
• Maintain accurate patient data and document outcomes of financial conversations.
• Engage with patients, physicians, and insurance providers professionally.

Connaissances

Communication skills

Customer service

Attention to detail

Telephone etiquette

Organizational skills

Medical terminology

Insurance plans knowledge

Formation

High School diploma

Some college helpful

Outils

10-key calculator

Computer systems proficiency

Description du poste

Mercy Hospital Southeast in Cape Girardeau, MO seeks a Patient Access Representative who will be the first point of contact for patients, delivering Mercy’s best-in-class service with compassion and accuracy. You will coordinate scheduling, registration, benefit verification, pre-certification, and financial clearance, collect payments when needed, and clearly explain options and financial assistance.

This full-time role requires 1–3 years of clerical and customer service experience, a high