Patient Access & Registration Specialist (PRN)

MHM Support Services; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Mercy is seeking a Patient Access Representative to greet patients, collect information and guide them through the admission process at Mercy Hospital Southeast in Cape Girardeau, MO. This role supports scheduling, registration, and financial clearance with a focus on accuracy and compassionate service.

The position requires 1-3 years of clerical and customer service experience, plus a High School diploma (some college helpful).

Qualifications

• 1-3 years clerical experience and customer service preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance including scheduling, registration and preregistration.
• Verify benefits, pre-certification and financial clearance including pre-visit collection.
• Ensure accuracy of patient data in the system.

Skills

Communication

Verbal/written communication

Customer service

Organizational skills

Attention to detail

10-key calculator

Education

High School diploma

Some college helpful

Job description

Mercy is seeking a Patient Access Representative to greet patients, collect information and guide them through the admission process at Mercy Hospital Southeast in Cape Girardeau, MO. This role supports scheduling, registration, and financial clearance with a focus on accuracy and compassionate service.

The position requires 1-3 years of clerical and customer service experience, plus a High School diploma (some college helpful).