Compassionate Patient Access & Registration Specialist

Mercy Co; Cape Girardeau (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy Southeast is seeking a Patient Access Representative in Cape Girardeau, MO. The role focuses on greeting patients, collecting information, and coordinating scheduling, registration and pre-authorization to ensure smooth entry into Mercy facilities.

The position requires 1–3 years of clerical and customer service experience with a high school diploma. Some college and familiarity with medical terminology and insurance plans are preferred.

Qualifications

• 1–3 years clerical and customer service experience preferred.
• High School diploma required; some college helpful.

Responsibilities

• Facilitate patient entrance into Mercy facilities, including scheduling, registration and benefit verification.
• Communicate financial responsibilities and available payment options to patients.
• Ensure accurate data entry into patient records and maintain up-to-date insurance and accreditation knowledge.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Professionalism

Medical terminology

Insurance knowledge

Education

High School Diploma

Tools

10-key calculator

EHR systems

Job description

Mercy Southeast is seeking a Patient Access Representative in Cape Girardeau, MO. The role focuses on greeting patients, collecting information, and coordinating scheduling, registration and pre-authorization to ensure smooth entry into Mercy facilities.

The position requires 1–3 years of clerical and customer service experience with a high school diploma. Some college and familiarity with medical terminology and insurance plans are preferred.