Patient Access Specialist: Compassion & Scheduling

Mercy Co; Cape Girardeau (MO); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement plan with company match

Job summary

Mercy Hospital Southeast in Cape Girardeau, MO, seeks a Patient Access Representative to greet patients, verify benefits, and facilitate entry to Mercy facilities. You will schedule, register, verify coverage, obtain pre-certifications, and secure financial clearance while gathering accurate patient data.

The role emphasizes attention to detail, communication with patients and insurers, and adherence to Mercy Service Standards.

Qualifications

• 1-3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Assist with scheduling, registration, benefit verification, pre-certification, and financial clearance.
• Communicate patient financial responsibility and payment options to patients.
• Maintain accurate patient data and documentation in the patient record.

Skills

Customer service

Clerical experience

Medical terminology

Attention to detail

Communication

Education

High School diploma

Some college

Job description

Mercy Hospital Southeast in Cape Girardeau, MO, seeks a Patient Access Representative to greet patients, verify benefits, and facilitate entry to Mercy facilities. You will schedule, register, verify coverage, obtain pre-certifications, and secure financial clearance while gathering accurate patient data.

The role emphasizes attention to detail, communication with patients and insurers, and adherence to Mercy Service Standards.