Patient Access & Registration Specialist

Mercy Co; United States; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy Hospital Southeast in Cape Girardeau, MO, seeks a Patient Access Representative to be the first point of contact with patients and to ensure a smooth entry into Mercy facilities. The role requires scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities include collecting and documenting patient data, explaining financial responsibilities, and guiding patients through payment options and available assistance.

Qualifications

• 1-3 years clerical experience and customer service preferred.
• High School diploma required; some college helpful.
• Experience with medical terminology and insurance plans preferred.

Responsibilities

• Facilitate patient entrance including scheduling and registration.
• Verify benefits and pre-certification for visits.
• Obtain accurate patient data and update records.
• Explain financial responsibility and discuss payment options.
• Document financial conversations and processes.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Stress management

Computer skills

10-key calculator

Financial discussions

Patient inquiries

Workflow documentation

Education

High School diploma

Some college

Job description

Mercy Hospital Southeast in Cape Girardeau, MO, seeks a Patient Access Representative to be the first point of contact with patients and to ensure a smooth entry into Mercy facilities. The role requires scheduling, registration, benefit verification, pre-certification, and financial clearance.

Responsibilities include collecting and documenting patient data, explaining financial responsibilities, and guiding patients through payment options and available assistance.