Patient Access Specialist & Registration Expert

ochsner; Baton Rouge (LA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Ochsner Health is seeking a patient access representative to greet patients, coordinate scheduling, and perform registration or admission tasks. This role emphasizes accurate data collection, insurance verification, and obtaining co-pays while maintaining patient confidentiality and high service levels.

The ideal candidate has 1+ year of relevant experience in a hospital, clinic, or revenue cycle setting, with strong communication skills and attention to detail.

Qualifikationen

• Must have computer skills and dexterity for data entry and retrieval of information.
• Effective verbal and written communication with patients and staff.
• Proficient with Windows-style applications and role-specific software.

Aufgaben

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration or hospital admission.
• Ensure all required forms are completed and paperwork gathered accurately.
• Gather and input demographic and financial information; explain insurance benefits and collect co-pays and self-pay balances.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and complete end-of-shift procedures.
• Collaborate with other departments to support patient and payer needs.

Kenntnisse

Communication

Customer service

Data entry

Attention to detail

Interpersonal skills

Windows proficiency

Ausbildung

High school diploma or equivalent

Associate's degree

Tools

Windows applications

Jobbeschreibung

Ochsner Health is seeking a patient access representative to greet patients, coordinate scheduling, and perform registration or admission tasks. This role emphasizes accurate data collection, insurance verification, and obtaining co-pays while maintaining patient confidentiality and high service levels.

The ideal candidate has 1+ year of relevant experience in a hospital, clinic, or revenue cycle setting, with strong communication skills and attention to detail.