Patient Access & Registration Specialist

ochsner; Louisiana; On-site; USD 38,000 - 52,000; Full time

Job summary

Ochsner seeks a patient access professional to greet patients, schedule and register them, and verify insurance. You will collect copays and explain benefits, ensuring accurate data for the medical record and reimbursement. The role emphasizes professional interaction and confidentiality.

Requirements include a high school diploma (associate degree preferred) and at least 1 year in a hospital/clinic or related customer service setting. Strong communication and Excel-like skills are essential.

Qualifications

• Must have computer skills and dexterity for data entry and retrieval.
• Effective verbal and written communication with patients and staff.
• Proficient with Windows-style applications and role-specific software.
• Strong interpersonal and organizational skills.
• Knowledge of healthcare insurance benefits and billing guidelines.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete scheduling, registration, or admission.
• Collect and verify demographic and financial information; explain benefits.
• Perform financial analysis of cases and inform patients of responsibility.
• Balance cash drawer and complete end-of-shift cash processes.
• Collaborate with departments and maintain patient confidentiality.

Skills

Data entry

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Clerical skills

Education

High school diploma or GED

Associate's degree preferred

Tools

Windows applications

Billing software

Electronic health records (EHR)

Job description

Ochsner seeks a patient access professional to greet patients, schedule and register them, and verify insurance. You will collect copays and explain benefits, ensuring accurate data for the medical record and reimbursement. The role emphasizes professional interaction and confidentiality.

Requirements include a high school diploma (associate degree preferred) and at least 1 year in a hospital/clinic or related customer service setting. Strong communication and Excel-like skills are essential.