Compassionate Patient Access & Registration Pro

Ochsner Health; Kenner (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access specialist to greet patients, schedule and register them for services, verify insurance, and collect payments. You will balance cash, handle deposits, and ensure accurate demographics for patient records.

The role requires 1 year of relevant experience, a high school diploma, and familiarity with Windows and healthcare software. Certification in CHAM/CHAA or MA is preferred, with opportunity for growth.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum 1 year of experience in hospital/clinic registration or related customer service.
• Certification in Healthcare Access Manager (CHAM), CHAA, or Medical Assistant is preferred.

Responsibilities

• Greet patients and guests courteously, via phone or in person.
• Initiate scheduling, registration, or admission and verify patient information.
• Collect co-pays, deductibles, and verify insurance benefits at point of service.
• Balance cash drawer daily and manage deposits.
• Maintain patient privacy and adhere to billing regulations.

Skills

Data entry

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Time management

Problem solving

Teamwork

Education

High school diploma or equivalent

Associate’s Degree

Tools

Windows

Healthcare software

Job description

Ochsner Health is seeking a patient access specialist to greet patients, schedule and register them for services, verify insurance, and collect payments. You will balance cash, handle deposits, and ensure accurate demographics for patient records.

The role requires 1 year of relevant experience, a high school diploma, and familiarity with Windows and healthcare software. Certification in CHAM/CHAA or MA is preferred, with opportunity for growth.