Compassionate Patient Access & Registration Specialist

Ochsner Health

Kenner (LA)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Job summary

Ochsner Health is seeking an friendly, detail-oriented registration specialist to greet patients, verify demographics, and complete the admission process. You will handle on-site scheduling and insurance verification while maintaining confidential information with care.

The role requires strong communication, data-entry accuracy, and ability to explain benefits to patients. A high school diploma is required; an associate degree or healthcare certifications are preferred, with opportunities for

Qualifications

Must have computer skills for data entry and retrieval.
Excellent verbal and written communication skills.
Proficient with Windows-style applications and role-specific software.
Strong interpersonal skills and ability to work with diverse patients.

Responsibilities

Provide excellent customer service to patients and guests.
Create, activate, and complete patient scheduling, registration, or admission processes.
Ensure forms are completed and documents are accurate.
Input demographic and financial information; explain insurance benefits and collect payments.
Assist with financial analysis and inform patients of financial responsibility.
Balance cash drawer and complete end-of-shift procedures.
Maintain professionalism and collaboration across departments.
Adapt communication to diverse patient populations while protecting privacy.