Compassionate Patient Access & Registration Specialist

Ochsner Health; New Orleans (LA); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Ochsner Health in New Orleans seeks a patient access representative to greet patients, schedule appointments, and complete the registration or admission process.

You will verify demographics, check insurance eligibility, collect co-pays, and provide financial counseling while supporting multiple patient and payer functions with professionalism and confidentiality.

This role emphasizes exceptional customer service, accurate data entry, and teamwork with diverse hospital staff.

Qualifications

• High school diploma or equivalent required
• Associate’s degree preferred
• Strong data entry and clerical skills
• Excellent verbal and written communication abilities
• Proficiency with Windows-based applications and standard software

Responsabilités

• Greet patients and guests and manage scheduling, registration, and admission processes
• Verify patient demographics and insurance information for accurate records
• Explain insurance benefits, collect co-pays and self-pay amounts
• Input data accurately into the system and support verification processes
• Provide exceptional customer service while maintaining patient confidentiality
• Collaborate with departments to support multiple patient and payer types

Description du poste

Ochsner Health in New Orleans seeks a patient access representative to greet patients, schedule appointments, and complete the registration or admission process.

You will verify demographics, check insurance eligibility, collect co-pays, and provide financial counseling while supporting multiple patient and payer functions with professionalism and confidentiality.

This role emphasizes exceptional customer service, accurate data entry, and teamwork with diverse hospital staff.