Patient Access Specialist - Registration & Billing

MUSC Health; Summerville (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

MUSC Health is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing. You will collect payments, assist with payment arrangements, and help patients access funding and assistance programs.

Reporting to the Patient Access Manager, the role focuses on accurate demographic/insurance data, insurance verification, and clear communication with patients regarding financial responsibilities.

Qualifications

• High School Diploma required; 2 years of customer service experience preferred.
• Patient Access Certification preferred.
• One year of relevant experience in a medical office or hospital is preferred.

Responsibilities

• Obtain, confirm, and enter all demographic and insurance information for registrations.
• Verify insurance and contact the payer when needed to determine benefits.
• Explain prepayment requirements and screen for funding sources.
• Collect and post payments; balance cash and reconcile receipts.
• Assist patients with payment arrangements and discuss financial assistance options.
• Perform registration processes across hospital information systems.

Skills

Customer service

Communication

Insurance knowledge

Billing procedures

MSP knowledge

Data entry

Problem solving

Detail orientation

Education

High School Diploma

Patient Access Certification (preferred)

1 year medical office/hospital experience

Job description

MUSC Health is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing. You will collect payments, assist with payment arrangements, and help patients access funding and assistance programs.

Reporting to the Patient Access Manager, the role focuses on accurate demographic/insurance data, insurance verification, and clear communication with patients regarding financial responsibilities.