Patient Access Specialist I — Admissions & Insurance

Medical University of South Carolina; Columbia (SC); On-site; USD 42,981,000 - 63,039,000; Full time

Job summary

Medical University of South Carolina in Columbia seeks an organized Patient Access Specialist to process preadmission and admission data, verify insurance, and ensure accuracy in the hospital system. You will act as a liaison among patients, financial counselors, and patient accounting to uphold MUSC policies.

In this on-site role, you will support registration, scheduling, and customer service, participate in audits, and help train new staff while striving to improve patient access metrics and

Qualifications

• High school diploma with 1 year of customer service, health care, or business-related experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Assist registration staff with procedures, insurance verification, and customer service.
• Serve as subject matter expert on patient access workflows.
• Coordinate patient flow, registration, and scheduling.
• Handle escalated inquiries and resolve issues to improve patient satisfaction.
• Collaborate with clinical departments to address patient access needs.
• Conduct quality assurance audits of registration data for accuracy and compliance.

Skills

Customer service

Communication

Hospital workflow

Education

High school diploma

Tools

Hospital information systems

Word processing

Job description

Medical University of South Carolina in Columbia seeks an organized Patient Access Specialist to process preadmission and admission data, verify insurance, and ensure accuracy in the hospital system. You will act as a liaison among patients, financial counselors, and patient accounting to uphold MUSC policies.

In this on-site role, you will support registration, scheduling, and customer service, participate in audits, and help train new staff while striving to improve patient access metrics and