Patient Access Specialist: Registration & Billing

C002 Medical University Hospital Authority (MUHA); Orangeburg (SC); On-site; USD 19,000 - 29,000; Full time

Job summary

Medical University of South Carolina seeks an hourly Clinic Registration Clerk to accurately register patients and support scheduling, authorization, and insurance verification using MUSC resources. You will collect co-pays according to MUSC policies and correct registration errors to prevent front-end denials while delivering patient-focused service.

You will communicate with service areas to maximize patient flow and answer phones per MUSC protocol.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Register patients accurately for clinic visits, scheduling, authorization, and insurance verification.
• Collect co-pay/coinsurance at time of service according to MUSC policies.
• Correct registration errors to prevent front-end denials and ensure smooth patient flow.
• Provide patient-focused customer service and answer phones per MUSC protocol.

Skills

Customer service

Communication

Phone handling

Education

High school diploma or GED

Tools

Hospital Information Systems

Word Processing

Job description

Medical University of South Carolina seeks an hourly Clinic Registration Clerk to accurately register patients and support scheduling, authorization, and insurance verification using MUSC resources. You will collect co-pays according to MUSC policies and correct registration errors to prevent front-end denials while delivering patient-focused service.

You will communicate with service areas to maximize patient flow and answer phones per MUSC protocol.