Patient Access Specialist I: Billing & Insurance Verification

C002 Medical University Hospital Authority (MUHA); Kiawah Island (SC); On-site; USD 25,000 - 33,000; Full time

Job summary

The Medical University of South Carolina is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing, maximizing payments for hospital and clinic services. You will handle demographics, insurance information, and payment arrangements with a focus on exceptional customer service.

Responsibilities include collecting copays, validating insurance, applying for financial assistance, posting payments, and supporting revenue cycle needs while

Qualifications

• Associate degree or high school diploma with 2 years of customer service experience.
• Patient Access Certification preferred.
• One year relevant experience in medical office or hospital preferred.
• Excellent customer service skills are required.

Responsibilities

• Obtain and confirm patient demographic and insurance data.
• Enter data in registration systems daily and update as needed.
• Verify insurance coverage and determine funding sources.
• Explain prepayment requirements and assist with payment arrangements.
• Collect and post payments; reconcile cash and balances.
• Refer eligible patients to funding programs and assist with approvals.

Skills

Customer service

Communication skills

Negotiation

Insurance knowledge

Computer literacy

Typing 35-40 wpm

Multi-tasking

Attention to detail

Education

Associate degree

High school diploma

Patient Access Certification (preferred)

Job description

The Medical University of South Carolina is seeking a Patient Access Associate to verify and prepare patient accounts for inpatient and outpatient billing, maximizing payments for hospital and clinic services. You will handle demographics, insurance information, and payment arrangements with a focus on exceptional customer service.

Responsibilities include collecting copays, validating insurance, applying for financial assistance, posting payments, and supporting revenue cycle needs while