Patient Access Specialist – Registration & Billing

Community Health Network; Lawrence (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Network in Indiana seeks an Associate Patient Access Representative to be the first contact for visitors, handling patient registration and financial clearance. The role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

This position ensures smooth workflows, accurate data entry, and prepares patients administratively and financially for their visits in a busy healthcare setting.

Qualifications

• High School Diploma or GED is required.
• 1+ years in healthcare office setting with strong customer service.
• Registration/Admissions experience for inpatient, outpatient and ED.
• Ability to verify CMS coverage and communicate eligibility clearly.
• Accurate entry of patient demographics, insurance and financial data.
• Pre-register patients using EPIC work queues.

Responsibilities

• Greet visitors and handle customer service as the first contact.
• Manage check-ins, scheduling, payment collection and insurance verification.
• Ensure compliance and prepare patients administratively and financially for visits.
• Maintain accuracy of the electronic health record and patient data.

Skills

Customer service

Healthcare office experience

Registration/Admissions knowledge

CMS standards awareness

Education

High School Diploma or GED

Tools

EPIC software

Job description

Community Health Network in Indiana seeks an Associate Patient Access Representative to be the first contact for visitors, handling patient registration and financial clearance. The role includes check-ins, scheduling, payment collection, insurance verification, and compliance management.

This position ensures smooth workflows, accurate data entry, and prepares patients administratively and financially for their visits in a busy healthcare setting.