Patient Access Specialist: Front Desk, Registration & Billing

Community Health Network; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Network seeks an Associate Patient Access Representative to handle front-door registration, financial clearance, and scheduling. You will verify insurance, collect payments, and ensure accurate EHR data, enabling smooth patient visits across hospital and clinic sites.

The role emphasizes customer service, adherence to CMS standards, and precise entry of demographics and financial information for all encounters.

Qualifications

• High School Diploma or GED required.
• 1+ years in healthcare office setting preferred.
• Proficient in inpatient, outpatient and emergency registrations.
• Handles admissions, discharges and transfers promptly.
• Verifies CMS standards and patient coverage information.
• Accurately enters patient demographics and financial data.

Responsibilities

• Greet visitors as the first contact and handle customer service.
• Register patients and obtain financial clearance.
• Schedule check-ins and collect payments when applicable.
• Verify insurance and benefits for CMS compliance.
• Maintain complete and accurate electronic health records.
• Support admissions, transfers and patient movement as needed.

Skills

Customer service

Healthcare office experience

Registrations/Admissions

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

EHR system

Job description

Community Health Network seeks an Associate Patient Access Representative to handle front-door registration, financial clearance, and scheduling. You will verify insurance, collect payments, and ensure accurate EHR data, enabling smooth patient visits across hospital and clinic sites.

The role emphasizes customer service, adherence to CMS standards, and precise entry of demographics and financial information for all encounters.