Patient Access Associate: Registration & Financial Clearance

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling registrations and financial clearance. You will perform check-ins, scheduling, payment collection, and insurance verification, ensuring accuracy and compliance across the patient journey.

The role emphasizes strong customer service, accurate data entry, and collaboration with care teams to prepare patients administratively for visits, while maintaining CMS standards and

Qualifications

• 1+ year experience in healthcare office setting with strong customer service background.
• Registrations (inpatient, outpatient, and ED admits) proficiency expected.
• Accurate data entry of patient demographics, insurance and financial information.

Responsibilities

• Greet and assist patients as the first point of contact.
• Handle patient registration, scheduling and payment collection.
• Verify insurance and CMS eligibility, ensuring compliance.
• Prepare patients administratively and financially for visits.

Skills

Customer service

Healthcare office experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network is seeking an Associate Patient Access Representative to be the first contact for visitors, handling registrations and financial clearance. You will perform check-ins, scheduling, payment collection, and insurance verification, ensuring accuracy and compliance across the patient journey.

The role emphasizes strong customer service, accurate data entry, and collaboration with care teams to prepare patients administratively for visits, while maintaining CMS standards and