Patient Access Specialist: Elevate Care & Registration

Community Health Network; Indianapolis (IN); On-site; USD 22,000 - 28,000; Full time

Job summary

Community Health Network seeks an Associate Patient Access Representative to be the first point of contact for patients, handling registration and financial clearance. You will manage check-ins, scheduling, payment collection, and insurance verification while ensuring compliance and accurate data entry in the EHR.

The role emphasizes prompt registration, CMS-compliant coverage communication, and efficient patient flow.

Qualifications

• Minimum high school education or GED required.
• 1+ years in a healthcare office setting with strong customer service background preferred.
• Proficient in registrations (inpatient, outpatient, and emergency).
• Ability to pre-register, verify CMS standards, and communicate coverage details to patients.
• Enter patient demographics, insurance, and financial info accurately.
• Ensure completeness and accuracy of the EHR.

Responsibilities

• Greet and assist patients and visitors; handle customer service duties.
• Perform patient registration and financial clearance tasks.
• Check in patients, schedule appointments, collect payments.
• Verify insurance benefits and CMS coverage and communicate to patients.
• Maintain accurate patient demographics and financial information; monitor EHR for completeness.

Skills

Customer service

Healthcare office experience

Registration/Admissions

Data entry

CMS compliance

EHR management

EPIC software

Confidentiality

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network seeks an Associate Patient Access Representative to be the first point of contact for patients, handling registration and financial clearance. You will manage check-ins, scheduling, payment collection, and insurance verification while ensuring compliance and accurate data entry in the EHR.

The role emphasizes prompt registration, CMS-compliant coverage communication, and efficient patient flow.