Patient Access & Registration Specialist

Taleo; Noblesville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Network seeks an Associate Patient Access Representative to be the first contact for visitors, handling registrations, financial clearance, and scheduling. You will verify insurance, review CMS compliance, and ensure accurate entry of patient data to enable smooth visits.

This role requires a high school diploma and healthcare office experience, with EPIC proficiency and a focus on compliant, timely patient processing.

Qualifications

• High School Diploma or GED required.
• 1+ years experience in healthcare office setting or strong customer service background.
• Proficient in all registrations (inpatient, outpatient, and emergency).
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable.
• Ability to monitor and perform all patient hospital and/or ambulatory movement.
• Utilizes EPIC work queue to pre-register scheduled patients.
• Verifies medical necessity in accordance with CMS standards and communicates coverage to patient.
• Accurately identifies and enters patient demographics, insurance, and financial information.
• Gathers and verifies confidential health and financial information from patients to assure payment.
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes.

Responsibilities

• The APAR is the first contact for visitors, handling customer service, patient registration, and financial clearance.
• Role includes check-ins, scheduling, and payment collection.
• Verifies insurance and CMS compliance; communicates relevant coverage information to the patient.
• Prepares patients administratively and financially for their visits.

Skills

Customer service

Attention to detail

Communication

CMS knowledge

Education

High School Diploma or GED

Tools

EPIC

Job description

Community Health Network seeks an Associate Patient Access Representative to be the first contact for visitors, handling registrations, financial clearance, and scheduling. You will verify insurance, review CMS compliance, and ensure accurate entry of patient data to enable smooth visits.

This role requires a high school diploma and healthcare office experience, with EPIC proficiency and a focus on compliant, timely patient processing.