Patient Access Specialist — Part-Time Days

Northwestern Memorial Healthcare; Evanston (IL); On-site; USD 25,000 - 38,000; Part time

Job summary

Northwestern Medicine is seeking a Part-Time Patient Access Specialist to support scheduling and patient access functions. The role is 2 days per week with rotating days from 8:30am to 5:00pm and a Saturday shift from 6:30am to 3:00pm.

You will interact with patients, verify information, and coordinate with hospital departments to ensure smooth check-in processes. The ideal candidate has 2-3 years of customer service or medical office experience, strong communication skills, and proficiency in

Qualifications

• High School diploma or equivalent required.
• 2-3 years customer service or medical office experience preferred.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients to establish a positive first impression.

Education

High School diploma or equivalent

Job description

Northwestern Medicine is seeking a Part-Time Patient Access Specialist to support scheduling and patient access functions. The role is 2 days per week with rotating days from 8:30am to 5:00pm and a Saturday shift from 6:30am to 3:00pm.

You will interact with patients, verify information, and coordinate with hospital departments to ensure smooth check-in processes. The ideal candidate has 2-3 years of customer service or medical office experience, strong communication skills, and proficiency in