Patient Access Pro — Part-Time Days

Northwestern Memorial Healthcare; Evanston (IL); On-site; USD 25,000 - 38,000; Part time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Patient Access Specialist for a part-time daytime schedule in Evanston, IL. The role emphasizes patient-first service, accurate data collection, and coordination with multiple hospital departments to schedule appointments and verify insurance.

The position requires 2-3 years of customer service or medical office experience, strong communication skills, and proficiency with data entry and HIPAA compliance.

Qualifications

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Ability to read, write, and communicate effectively in English.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Responsibilities

• Consistently practices Patients First philosophy and adheres to high standards of customer service.
• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Interacts with hospital departments and physicians offices to schedule and direct patients.
• Performs medical necessity checks as necessary for scheduled services.
• Collects authorization numbers in appropriate systems.
• Provides training and education as needed.
• Cross-training between departments to ensure coverage.

Skills

Customer service

Communication

HIPAA

Education

High School diploma or equivalent

Job description

Northwestern Medicine is seeking a Patient Access Specialist for a part-time daytime schedule in Evanston, IL. The role emphasizes patient-first service, accurate data collection, and coordination with multiple hospital departments to schedule appointments and verify insurance.

The position requires 2-3 years of customer service or medical office experience, strong communication skills, and proficiency with data entry and HIPAA compliance.