Patient Access Specialist - Pain Clinic

Beth Israel Lahey Health; Beverly (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Patient Access Representative to warmly register patients at the Danvers Pain Clinic and support scheduling and pre-registration activities. The role emphasizes accurate data collection, insurance verification, and cash handling, with a focus on patient comfort and safety.

The position requires an ability to work in a fast-paced setting, proper handling of confidential information, and adherence to clinic protocols.

Qualifications

• Experience in a business setting providing customer service.
• Ability to process electronic demographic, financial or other information accurately.
• Able to work in a fast-paced, multi-task environment.

Responsibilities

• Register patients and explain the process; collect co-pays and verify coverage.
• Schedule, reschedule and cancel appointments; maintain confidentiality and accurate records.
• Pre-register patients, verify insurance in real time, assign guarantor, and communicate financial clearance status.

Skills

Customer service

Multi-tasking

Attention to detail

Education

High school degree or equivalent

Job description

Beth Israel Lahey Health is seeking a Patient Access Representative to warmly register patients at the Danvers Pain Clinic and support scheduling and pre-registration activities. The role emphasizes accurate data collection, insurance verification, and cash handling, with a focus on patient comfort and safety.

The position requires an ability to work in a fast-paced setting, proper handling of confidential information, and adherence to clinic protocols.