Patient Access & Scheduling Specialist

Beth Israel Lahey Health, Inc.; United States; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health seeks a Patient Access Representative to warmly welcome and register patients, ensuring accurate demographics and insurance information to support safe care and proper reimbursement.

In this fast-paced administrative role, you will guide patients through registration, scheduling, and pre-registration processes, maintain confidentiality, and help create a smooth, reassuring visit experience across the hospital system.

Qualifications

• Experience in a business setting providing customer service and handling electronic demographics and insurance data.

Responsibilities

• Registers patients and explains the registration process; processes co-pays and insurance details.
• Pre-registration and scheduling duties to ensure smooth patient flow and accuracy.
• Maintains confidentiality and secure handling of patient information; responds to patient questions.

Education

High school diploma or equivalent

Tools

Registration

Job description

Beth Israel Lahey Health seeks a Patient Access Representative to warmly welcome and register patients, ensuring accurate demographics and insurance information to support safe care and proper reimbursement.

In this fast-paced administrative role, you will guide patients through registration, scheduling, and pre-registration processes, maintain confidentiality, and help create a smooth, reassuring visit experience across the hospital system.