Patient Access Specialist: Nights, Part-Time (16 hrs)

St. Luke’s University Health Network; Quakertown (Bucks County); On-site; USD 21,000 - 30,000; Part time

Job summary

St. Luke's University Health Network in Quakertown is seeking a Part-Time Night Patient Access Representative to handle the full patient registration workflow in outpatient and Emergency Department settings.

You will greet patients, verify demographics, transcribe orders, confirm insurance, and collect cash at the point of service to ensure a smooth patient experience. The role requires strong customer service, attention to detail, and proficiency with health information systems such as Epic.

Qualifications

• High school diploma or equivalent required; healthcare-related certificate/degree preferred.
• Excellent customer service and interpersonal skills required.
• General computer experience and accurate data entry skills essential; Epic knowledge preferred.

Responsibilities

• Register patients in outpatient and Emergency Department settings including demographics, orders, and insurance verification.
• Ensure accurate transcription of orders and real-time insurance eligibility; collect point-of-service payments.
• Coordinate with clinical departments and revenue cycle teams to promote patient satisfaction and reduce denials.

Skills

Customer service

Interpersonal skills

Data entry

Communication

Attention to detail

Education

High school diploma or equivalent

Healthcare certificate/degree preferred

Tools

Epic

Job description

St. Luke's University Health Network in Quakertown is seeking a Part-Time Night Patient Access Representative to handle the full patient registration workflow in outpatient and Emergency Department settings.

You will greet patients, verify demographics, transcribe orders, confirm insurance, and collect cash at the point of service to ensure a smooth patient experience. The role requires strong customer service, attention to detail, and proficiency with health information systems such as Epic.