Patient Access & Registration Specialist

St. Luke's University Health Network; Center Valley (Lehigh County); On-site; USD 22,000 - 28,000; Part time

Job summary

St. Luke’s University Health Network is seeking a part-time Patient Access Representative for evenings in Center Valley. You will manage patient registration, verify insurance, collect co-pays and coordinate with clinical departments to ensure a smooth patient experience.

The role requires excellent customer service, accurate data entry, and knowledge of medical terminology. You may travel between campus locations as needed and will support the patient journey from arrival to check-in.

Qualifications

• Excellent customer service and interpersonal skills required.
• General computer experience and ability to type fluently, accurately, and quickly required.
• Insurance background preferred; knowledge of medical terminology preferred.

Responsibilities

• Identify and register patients with accuracy in hospital information systems.
• Coordinate with SLPG practices, clinical/diagnostic departments, and revenue cycle to ensure smooth patient experience.
• Collect point-of-service payments and verify insurance eligibility in real time.
• Cross-train across locations to support outpatient and Emergency Department areas.

Skills

Customer service

Interpersonal skills

Typing

Computer literacy

Insurance knowledge

Medical terminology

Education

High school diploma or equivalent

Healthcare-related certificate/degree preferred

Epic knowledge preferred

Tools

Epic

Job description

St. Luke’s University Health Network is seeking a part-time Patient Access Representative for evenings in Center Valley. You will manage patient registration, verify insurance, collect co-pays and coordinate with clinical departments to ensure a smooth patient experience.

The role requires excellent customer service, accurate data entry, and knowledge of medical terminology. You may travel between campus locations as needed and will support the patient journey from arrival to check-in.