Patient Access Specialist: Intake & Scheduling

Commonwealth of VA Careers; Haymarket (VA); On-site; USD 23,000 - 37,000; Full time

Job summary

UVA Health is seeking a Patient Access professional to support patient intake, registration, scheduling, and financial clearance across clinical settings. You will perform accurate patient registration and insurance verification, communicating clear guidance to patients and families.

In a fast-paced, high-volume environment, you will collaborate with clinical teams to resolve scheduling and registration challenges while upholding compliance standards and delivering exceptional patient

Qualifications

• Education: High School Graduate or Equivalent. Customer service experience preferred.
• Experience: Preferred not required.
• Licensure: None required.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards.

Skills

Patient registration

Insurance verification

Communication

Attention to detail

Education

High School Diploma or Equivalent

Job description

UVA Health is seeking a Patient Access professional to support patient intake, registration, scheduling, and financial clearance across clinical settings. You will perform accurate patient registration and insurance verification, communicating clear guidance to patients and families.

In a fast-paced, high-volume environment, you will collaborate with clinical teams to resolve scheduling and registration challenges while upholding compliance standards and delivering exceptional patient