Senior Access Specialist: Patient Onboarding & Scheduling

Commonwealth of VA Careers; Manassas (VA); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Health Savings Plans

Certification and education support

Job summary

UVA Health is seeking an Access Associate Senior to play a pivotal role in ensuring patients receive seamless access to care across a large academic medical system. You will support patient intake, registration, scheduling, and financial clearance, collaborating with clinicians and access staff to resolve issues and maintain high standards of service.

In a fast-paced setting, you will handle registration and insurance verification with accuracy, coordinate appointments across specialties, and

Qualifications

• High School Graduate or Equivalent.
• 2+ years of directly relevant experience.
• Licensure: None.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing patient care and compliance standards.

Skills

Customer service

Communication

Attention to detail

Adaptability

Team collaboration

Education

High School Diploma or Equivalent

Tools

Computer proficiency

Job description

UVA Health is seeking an Access Associate Senior to play a pivotal role in ensuring patients receive seamless access to care across a large academic medical system. You will support patient intake, registration, scheduling, and financial clearance, collaborating with clinicians and access staff to resolve issues and maintain high standards of service.

In a fast-paced setting, you will handle registration and insurance verification with accuracy, coordinate appointments across specialties, and