Patient Access Specialist: Intake, Insurance & Scheduling

Virginia Mason Franciscan Health; Kirkland (WA); On-site; USD 34,000 - 50,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage administrative duties for the patient intake process in our clinic, ensuring accurate data capture and adherence to guidelines.

You will interact with patients in person and by phone, facilitate check-in/out, collect data and payments, validate insurance, and schedule appointments while processing referrals and authorizations to maintain a seamless patient experience.

Qualifications

• One year of customer service work experience.
• None, upon hire.

Responsibilities

• Register and check patients in/out.
• Collect payments and perform end-of-day reconciliation.
• Verify demographics and insurance information and update records.
• Schedule appointments and handle referrals and authorizations.
• Provide billing explanations and answer patient questions.

Skills

Customer service

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage administrative duties for the patient intake process in our clinic, ensuring accurate data capture and adherence to guidelines.

You will interact with patients in person and by phone, facilitate check-in/out, collect data and payments, validate insurance, and schedule appointments while processing referrals and authorizations to maintain a seamless patient experience.