Patient Access Specialist I: Intake & Scheduling

CommonSpirit Health; Edmonds (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health in Edmonds, WA is seeking a Patient Access Representative to manage the patient intake process and related administrative duties in our clinic. You will greet and assist patients in person and by phone, collect data and payments, validate insurance, and schedule appointments while ensuring a high-quality intake experience.

Ideal candidates have at least one year of customer service experience and familiarity with insurance terminology.

Qualifications

• One year of customer service experience.
• Knowledge of insurance, billing, and medical terminology.
• Ability to manage check-in/out and scheduling processes.

Responsibilities

• Answer calls and schedule appointments.
• Register patients and collect data and payments.
• Validate insurance and referrals.
• Coordinate special accommodations and transportation.

Skills

Customer service

Telephone skills

Scheduling

Insurance knowledge

Medical terminology

Communication

Tools

Epic Provider Vista

Epic Smart Phrases

Job description

Virginia Mason Franciscan Health in Edmonds, WA is seeking a Patient Access Representative to manage the patient intake process and related administrative duties in our clinic. You will greet and assist patients in person and by phone, collect data and payments, validate insurance, and schedule appointments while ensuring a high-quality intake experience.

Ideal candidates have at least one year of customer service experience and familiarity with insurance terminology.