Patient Access Pro: Scheduling, Insurance & Check-In

Virginia Mason Franciscan Health; Edmonds (WA); In loco; USD 35.000 - 49.000; Tempo pieno

Descrizione del lavoro

Virginia Mason Franciscan Health is seeking a Patient Access Representative to support patient intake at our Edmonds clinic. You will greet patients, collect data, verify insurance, and process registrations with a focus on accuracy and courtesy.

You will handle scheduling, check-in/out, payments, and referrals while using Epic to access charts and updates. Strong customer service and knowledge of medical terminology are valued in a fast-paced healthcare setting.

Competenze

• One year of customer service work experience and
• None, upon hire

Mansioni

• Manage patient intake and visit check-in/out, data collection, and payments.
• Answer phone calls, schedule appointments, and coordinate referrals and authorizations.
• Assist with insurance verification and registration guidelines.
• Address transportation and interpreters needs to support patient care.
• Provide basic information and escalate complex issues as needed.

Conoscenze

Customer service

Scheduling

Descrizione del lavoro

Virginia Mason Franciscan Health is seeking a Patient Access Representative to support patient intake at our Edmonds clinic. You will greet patients, collect data, verify insurance, and process registrations with a focus on accuracy and courtesy.

You will handle scheduling, check-in/out, payments, and referrals while using Epic to access charts and updates. Strong customer service and knowledge of medical terminology are valued in a fast-paced healthcare setting.