Patient Access & Intake Specialist

St. Anthony Hospital; Gig Harbor (WA); On-site; USD 33,000 - 48,000; Full time

Job summary

Virginia Mason Franciscan Health in the Puget Sound region seeks an administrative support professional to assist with patient intake at the front desk or via phone, following internal guidelines. You will interact with patients, collect information, and help coordinate care.

Responsibilities include checking patients in/out, entering demographics, verifying insurance, scheduling appointments, collecting payments, and processing referrals and authorizations.

Qualifications

• Healthcare-related experience required.
• One year of customer service work experience required.
• Two years of customer service work experience preferred.

Responsibilities

• Check-in and check-out patients for care.
• Collect and enter demographic and financial data into patient records.
• Gather/validate insurance information, schedule appointments.
• Collect co-pays, co-insurance and prior balances.
• Obtain and process referrals, authorizations, and pre-certifications for tests or procedures.
• Coordinate with patients and insurers to determine coverage for items like contacts.

Skills

Customer service

Healthcare experience

Data entry

Front desk

Job description

Virginia Mason Franciscan Health in the Puget Sound region seeks an administrative support professional to assist with patient intake at the front desk or via phone, following internal guidelines. You will interact with patients, collect information, and help coordinate care.

Responsibilities include checking patients in/out, entering demographics, verifying insurance, scheduling appointments, collecting payments, and processing referrals and authorizations.