Patient Access Specialist - Front Desk & Billing

CommonSpirit Health; Bellevue (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage patient intake in our Bellevue clinic. You will greet patients in person and by phone, collect data and payments, verify insurance, schedule appointments, and handle referrals and authorizations to ensure a smooth check-in/out experience.

Strong customer service, familiarity with insurance concepts, and healthcare terminology are essential.

Qualifications

• One year of customer service work experience.
• Healthcare or medical office experience preferred.
• Basic understanding of insurance processes and terminology.

Responsibilities

• Register and check-in/out patients and collect data and payments.
• Verify insurance eligibility and process referrals and authorizations.
• Schedule appointments and maintain accurate records in the electronic medical record.

Skills

Customer service

Medical terminology

Insurance knowledge

Data entry

Education

High school diploma or GED

Tools

EMR/EHR systems

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to manage patient intake in our Bellevue clinic. You will greet patients in person and by phone, collect data and payments, verify insurance, schedule appointments, and handle referrals and authorizations to ensure a smooth check-in/out experience.

Strong customer service, familiarity with insurance concepts, and healthcare terminology are essential.