Patient Access Specialist I - Check-In & Scheduling

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

The Brigham and Women's Hospital, Inc. in Boston, MA is seeking a part-time Patient Access/Front Desk representative to ensure smooth patient check-in and discharge, provide excellent service, and verify insurance information.

The role supports scheduling and billing processes in a fast-paced environment onsite at 75 Francis Street. Qualifications include a High School Diploma or equivalent and preferred experience in admitting, scheduling, or insurance verification.

Qualifications

• High School Diploma or equivalent required.
• Experience admitting, scheduling, registration, or insurance verification preferred.

Responsibilities

• Greet patients in a professional and friendly manner.
• Collect and verify patient demographic and insurance information, enter into systems.
• Schedule appointments and confirm patient information.
• Explain insurance and billing policies/procedures.
• Process payments and provide receipts.
• Obtain pre-authorization for procedures as needed.
• Handle patient questions, concerns and issues, escalating to patient access senior staff or manager.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Basic computer proficiency

Multitasking

Education

High School Diploma or equivalent

Tools

EMR

Billing software

Job description

The Brigham and Women's Hospital, Inc. in Boston, MA is seeking a part-time Patient Access/Front Desk representative to ensure smooth patient check-in and discharge, provide excellent service, and verify insurance information.

The role supports scheduling and billing processes in a fast-paced environment onsite at 75 Francis Street. Qualifications include a High School Diploma or equivalent and preferred experience in admitting, scheduling, or insurance verification.