Patient Access Specialist: Check-In & Insurance Verification

Talentify; Lee (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a patient access professional to ensure smooth check-in and discharge with excellent customer service. You will collect patient information, verify insurance, explain policies, and handle payments while guiding patients through scheduling and pre-authorizations as needed.

This onsite role at 10 Members Way emphasizes accuracy, clear communication, and the ability to manage multiple tasks in a fast-paced environment. 40-hour weeks with rotating shifts are typical.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of admitting, scheduling, registration or insurance verification preferred.
• Substitution of experience for a degree is not accepted.

Responsibilities

• Greet patients professionally and provide friendly customer service.
• Verify demographics and insurance information and enter into the system.
• Explain policies and billing procedures to patients and assist with payments and scheduling.

Skills

Medical terminology

Communication skills

Multitasking

Customer service

Education

High School Diploma or Equivalent

Tools

Computer proficiency

Job description

Mass General Brigham is seeking a patient access professional to ensure smooth check-in and discharge with excellent customer service. You will collect patient information, verify insurance, explain policies, and handle payments while guiding patients through scheduling and pre-authorizations as needed.

This onsite role at 10 Members Way emphasizes accuracy, clear communication, and the ability to manage multiple tasks in a fast-paced environment. 40-hour weeks with rotating shifts are typical.