Patient Access Specialist I

Baylor Scott & White Health; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Immediate eligibility for benefits

401(k) with match

Tuition Reimbursement

PTO accrual Day 1

Job summary

Baylor Scott & White Health is seeking an Access Services Representative 1 to accurately collect demographics and insurance information. This role registers patients, verifies insurance benefits, and collects patient financial responsibilities to support smooth revenue cycle operations.

Expected responsibilities include interviewing patients, validating eligibility, handling deposits, and assisting patients across departments while maintaining compliance and high empathy in a fast-paced

Qualifications

• HS Diploma or GED required
• Less than 1 year of experience

Responsibilities

• Counts and documents patient demographics and financial data for registration and billing
• Registers patients at multiple locations and supports insurance verification
• Calculates patient dues according to policies and negotiates payment arrangements when needed
• Verifies insurance eligibility and benefits for services
• Provides directions and assistance to patients and escorts as needed
• Escalates service issues to management when necessary

Skills

Customer service

Communication

Phone etiquette

Empathy

Data entry

Multitasking

Microsoft Office

Education

HS Diploma/GED

Job description

Baylor Scott & White Health is seeking an Access Services Representative 1 to accurately collect demographics and insurance information. This role registers patients, verifies insurance benefits, and collects patient financial responsibilities to support smooth revenue cycle operations.

Expected responsibilities include interviewing patients, validating eligibility, handling deposits, and assisting patients across departments while maintaining compliance and high empathy in a fast-paced